FAQ

Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We specialize in high-quality kitchenware, baking essentials, and a variety of practical household goods.

2. Where are your products shipped from?

All products are shipped from our main warehouse located in Grabill, Indiana.

3. Do you offer gift wrapping services?

Currently, we do not offer gift wrapping services, but we plan to introduce this option soon.

4. Can I modify my order after placing it?

Yes, if your order has not yet been processed. Please contact us immediately at thekitchenworksshop@gmail.com.

5. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

6. How do I know if my order was successful?

After placing an order, you will receive a confirmation email with your order details.

7. How can I track my order?

You will receive a tracking number via email once your order has shipped.

8. What if I entered the wrong shipping address?

Please contact us immediately so we can attempt to update the address before shipment.

9. Do you ship internationally?

Yes, we offer international shipping to many countries. Rates and delivery times vary by destination.

10. Are taxes included in the prices?

Applicable sales taxes will be calculated and displayed at checkout based on your location.

11. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original condition.

12. How do I initiate a return?

Please email us at thekitchenworksshop@gmail.com with your order number and reason for return.

13. Do you cover return shipping costs?

Return shipping costs are the responsibility of the customer unless the return is due to our error.

14. My item arrived damaged. What should I do?

Please contact us with photos of the damaged product, and we will assist with a replacement or refund.

15. Can I cancel my order?

Orders can be canceled if they have not yet been processed. Please reach out as soon as possible.

16. Do you offer discounts for bulk purchases?

Yes, we offer special pricing for bulk or wholesale orders. Please contact us for more details.

17. How can I contact customer service?

You can reach us by email at thekitchenworksshop@gmail.com or by phone at +1 351-388-8536.

18. Do you offer digital gift cards?

Yes! You can purchase e-gift cards directly from our website to give the gift of choice.

19. How are shipping charges calculated for international orders?

Shipping rates are calculated at checkout based on the destination country and package weight.

20. Can I subscribe to your newsletter?

Absolutely! Subscribe through our website to stay updated on new arrivals, promotions, and tips.


Contact Information

Business Name: THE KITCHENWORKS OF FORT LAUDERDALE, LLC
Address: 10415 Roth Road, Grabill, IN 46741
Email: thekitchenworksshop@gmail.com
Phone: +1 351-388-8536